If you’re unhappy with your product, please e-mail us email@example.com within 30 days of your purchase. Our team will be able to provide you with a return authorization and our mailing information. If the product is unopened, unsealed, and unused, we will happily provide you with a refund. At our discretion, we may issue merchant credit in lieu of a refund. Shipping fees are non-refundable.
Only items that were purchased directly from Serumize.com will be accepted. For all products that were purchased through one of our authorized retailers, please contact them directly for assistance.